Privacy Policy

Our Commitment to Your Privacy

At AI Mentorship, we understand that privacy is crucial for experienced professionals like you. This privacy policy explains exactly what information we collect, how we protect it, and your rights regarding your personal data.

We believe in transparency and plain language—no legal jargon. If you have questions after reading this policy, please contact us directly.

What Information We Collect

Booking Information

When you book a mentorship session, we collect:

• Your name and email address
• Preferred session time and date
• Any specific goals or topics you'd like to discuss (if provided)
• Company or industry information (optional)

Payment Information

Important: We never store your payment information directly. All payments are processed securely through Stripe, a PCI DSS Level 1 certified payment processor trusted by millions of businesses worldwide.

Stripe collects and processes your payment information according to their own privacy policy. We only receive confirmation that your payment was successful and basic transaction details (amount, date, last 4 digits of card).

Website Usage Information

We collect basic website analytics to improve your experience:

• Pages you visit and time spent on our site
• Your browser type and device information
• General location (country/region, not precise location)
• How you found our website (search engine, referral, etc.)

How We Use Your Information

We use your information solely for legitimate business purposes:

• Session Delivery: To schedule and conduct your mentorship sessions
• Communication: To send booking confirmations, session reminders, and follow-up materials
• Service Improvement: To understand how our website is used and improve the user experience
• Legal Compliance: To comply with applicable laws and regulations

We do not: Sell your information, share it with third parties for marketing purposes, or use it for any purpose other than providing our mentorship services.

Confidentiality of Mentorship Sessions

Our commitment to confidentiality includes:

• No recording of video or audio from sessions
• No storage of conversation transcripts or notes (unless you specifically request session summaries)
• No sharing of business strategies, ideas, or sensitive information discussed
• Complete professional discretion regarding your participation in our program

How We Protect Your Information

We implement industry-standard security measures to protect your personal information:

• Encryption: All data transmitted to and from our website is encrypted using SSL/TLS technology
• Secure Payment Processing: Stripe's PCI DSS Level 1 compliance ensures the highest payment security standards
• Access Controls: Only authorized personnel have access to your personal information
• Regular Updates: We keep our security systems and software up to date
• Data Minimization: We only collect information that's necessary for providing our services

How Long We Keep Your Information

We retain your information only as long as necessary:

• Booking Information: Kept for 7 years for accounting and tax purposes
• Email Communications: Stored until you unsubscribe or request deletion
• Website Analytics: Anonymized data kept for 26 months maximum
• Session Materials: Any templates or resources shared are yours to keep; we don't retain copies unless requested

After these retention periods, your information is securely deleted or anonymized.

Your Privacy Rights

You have full control over your personal information. Your rights include:

How to Exercise Your Rights: Simply email us at ben@earthandwonder.com with your request. We'll respond within 30 days and verify your identity before processing any requests.

California Residents: Under the California Consumer Privacy Act (CCPA), you have additional rights including the right to know what personal information is sold or disclosed and to opt-out of the sale of personal information. We do not sell personal information.

Cookies and Website Tracking

We use cookies and similar technologies to improve your website experience:

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

Third-Party Services

We work with trusted third-party services that have their own privacy policies:

• Stripe: Payment processing (subject to Stripe's Privacy Policy)
• Google Analytics: Website analytics (subject to Google's Privacy Policy)
• Video Conferencing Platform: For conducting mentorship sessions (we'll inform you which platform before your session)

These services may collect information directly from you according to their own privacy policies. We encourage you to review their policies.

International Data Transfers

Your information may be transferred to and processed in countries other than your own. When this happens:

• We ensure adequate protection through appropriate safeguards
• We comply with applicable data protection laws
• Third-party services (like Stripe) have their own international compliance measures

Children's Privacy

Our services are designed for experienced professionals and are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

Changes to This Privacy Policy

We may update this privacy policy to reflect changes in our practices or applicable laws. When we make significant changes:

• We'll notify you via email (if you've provided your email address)
• We'll post a notice on our website
• We'll update the "Last Updated" date at the top of this policy

Your continued use of our services after changes become effective constitutes acceptance of the updated policy.

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